Last Updated: 25th August 2024

Welcome to PropMate! This Privacy Policy describes how PropMate (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you,” “your,” or “users”) when you visit our website located at www.thepropmate.com (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you create an account on PropMate or use our services, we may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Location information
• Profile information (e.g., business description, services offered)
• Any other information you choose to provide

1.2 Usage Data: We may also collect information about your use of the Site, including:

• IP address
• Browser type and version
• Pages visited and the time and date of your visit
• Time spent on those pages
• Referring website addresses

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services: We use your information to maintain, operate, and improve the Site, including to:

• Facilitate the creation and management of user accounts.
• Enable users to connect with service providers or property owners.
• Respond to user inquiries and provide customer support.
• Monitor and analyze usage patterns to improve the functionality and user experience of our Site.

2.2 To Communicate with You: We may use your contact information to send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email we send.

2.3 To Ensure Compliance and Security: We use your information to detect, prevent, and address fraud, security breaches, or other potentially illegal activities and to protect our users and PropMate.

3. Sharing and Disclosure of Your Information

3.1 With Your Consent: We may share or disclose your personal information with your consent or at your direction.

3.2 For Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 To Protect Rights and Safety: We may disclose your information to enforce our Terms and Conditions, protect the rights, privacy, safety, or property of PropMate, you, or others, and to respond to claims that any content violates the rights of third parties.

3.4 Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal information is no longer required, we will delete or anonymize it in a secure manner.

5. Your Rights and Choices

5.1 Access and Update Information: You have the right to access, update, or delete the personal information we hold about you. You can do this by logging into your account or contacting us directly.

5.2 Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in any email or contacting us directly.

5.3 Data Protection Rights (EU/UK Users): If you are located in the European Union or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) or UK Data Protection Act, including:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent (where processing is based on consent).
• The right to lodge a complaint with a supervisory authority.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your personal information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those of your jurisdiction. By providing your information to us, you consent to such transfer and storage.

8. Third-Party Services

Our Site may contain links to third-party websites or services that are not owned or controlled by PropMate. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

9. Children’s Privacy

PropMate is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at thepropmate@gmail.com.